Who you are buying from

VISIBLE.BLOG is operated by VISIBLE SOLBERG, a Norwegian sole proprietorship. Organisation number: 887 101 302 MVA. Business address: Torvet 5, 4836 Arendal, Norway.

Contact us at stig@visible.no or +47 900 69 200. Please include your order number when asking about a purchase. These terms apply to purchases from VISIBLE.BLOG.

Digital products and compatibility

We sell downloadable digital resources, including PDF books, guides, checklists, workbooks, prompt packs and audio, as described on each product page. A bundle contains the individual resources listed on its page. The number of resources and downloadable files may differ because an audio product can contain several episodes.

No physical item or shipping is included. Editable Word files and mini-courses are not included unless the individual product page expressly says otherwise. You need an internet connection, sufficient storage and software compatible with the listed file format: a PDF reader for PDF files and an audio player supporting the supplied audio format. Third-party software, subscriptions and accounts mentioned in a resource are not included in the price.

The product description forms part of your purchase agreement. Contact us before ordering if a file format or compatibility requirement is unclear.

Orders, prices and payment

Prices are displayed in US dollars (USD). Review the products, quantity, currency and total before placing your order. Any applicable taxes or charges collected by us must be disclosed before you confirm payment. Your bank or payment provider may separately charge currency-conversion fees.

An order submitted through checkout is an offer to buy the selected products. The purchase is accepted when payment is confirmed and we confirm the order. An automatic acknowledgment of an unpaid order is not a payment receipt. Payment methods actually available for your purchase are shown at checkout. We do not store complete payment-card details ourselves.

Products are one-time purchases unless a product explicitly states otherwise. Keep your order confirmation. If we cannot fulfil an accepted order, we will contact you and refund any amount paid for the unavailable product.

Delivery and access to your files

Downloads are released electronically after successful payment confirmation. Links are provided through the order confirmation and order email. If you use a customer account, your purchases can also be accessed through My account → Downloads. You can buy as a guest; creating an account is optional.

Delivery normally follows payment confirmation automatically. If payment is still pending, downloads will not yet be available. Check your email address and spam folder if the order email is missing. Contact us if payment has been confirmed but you cannot access the files.

The current products have no configured download-count limit or expiry. This is not a promise of permanent hosting. Download and keep a backup of your purchases. Any mandatory rights to delivery, access, necessary updates and remedies remain unaffected.

Your licence: use it, do not resell it

You receive a non-exclusive licence to use the purchased resources for your own personal learning or internal business use. You may apply the ideas and methods in your work. Ownership of the underlying content and intellectual property is not transferred.

You may not resell, sublicense, redistribute, publicly upload or share the purchased files or download links, or offer the resources as your own product. Purchasing a bundle does not provide PLR, master-resale rights or permission to distribute its individual files. Any additional licence expressly stated on a product page applies only to that product and cannot restrict your mandatory legal rights.

Resources provide general information. They do not promise particular earnings, business results or health outcomes, and do not replace advice tailored to your circumstances. This does not reduce our obligation to supply content that matches its description.

Cancellation and the right of withdrawal

If you buy as a consumer in Norway or the EEA, you normally have a 14-day right of withdrawal for an online purchase of digital content, starting from the day after the contract is concluded. If required withdrawal information has not been supplied, the period may be extended under applicable law. Consumers elsewhere retain any mandatory cancellation rights in their country.

To withdraw, send an unambiguous message to stig@visible.no before the applicable deadline. You may use the model form below, but you do not have to. Provide your name, order number and the product or products concerned.

Downloading a file does not by itself remove your statutory right of withdrawal. For digital content, a lawful loss of that right requires the necessary express prior consent to early delivery, acknowledgment of the loss of the right, and the required confirmation. Accepting these general terms is not such a separate consent. Our current checkout does not request a withdrawal-right waiver.

Where a valid withdrawal applies, we will reimburse the relevant payment without undue delay and no later than 14 days after receiving your notice, using the original payment method unless otherwise agreed, without a refund fee. You must stop using and sharing the withdrawn content; we may revoke its download access. Business customers do not have the consumer statutory right of withdrawal, but retain their rights for non-delivery or defective content.

Missing files, defects and refunds

If a file is missing, corrupted, incompatible with the stated requirements or materially different from its description, contact us with the order number and a description of the problem. We may request information reasonably necessary to diagnose it. Report problems promptly; mandatory complaint and limitation rules remain applicable.

We will seek to provide the agreed content or correct a defect without charge and within a reasonable time. Depending on the circumstances and applicable law, you may also be entitled to a price reduction, termination and refund, or compensation. Statutory rights under Norwegian consumer law, including the Digital Content and Services Act where applicable, are not excluded.

Nothing in these terms imposes a blanket “no refunds” rule on digital purchases, limits mandatory remedies or excludes liability that cannot lawfully be excluded.

Governing law and complaints

Norwegian law applies, without depriving consumers of mandatory protections available under the law of their country of residence. These terms do not require a consumer to use a court or dispute process contrary to mandatory law.

Please contact us first so we can try to resolve a complaint. If a consumer dispute remains unresolved, you may contact the Norwegian Consumer Authority (Forbrukertilsynet) for information about mediation and eligibility. Consumers can also seek guidance from the relevant consumer authority in their country.

The version of these terms presented when you place your order applies to that purchase. Later updates do not remove rights already acquired.

Model withdrawal form

Complete and send this form only if you wish to withdraw from a contract. You can copy it into an email or send it by post.

To: VISIBLE SOLBERG, Torvet 5, 4836 Arendal, Norway. Email: stig@visible.no.

I/We hereby give notice that I/we withdraw from my/our contract for the supply of the following digital content:
Product(s): ____________________
Order number: ____________________
Ordered on: ____________________
Consumer name(s): ____________________
Consumer address: ____________________
Date: ____________________
Signature (only if submitted on paper): ____________________