Customer Experience Design↗
Guides tone adjustments for customers in a specific emotional state, with phrases to use and avoid.
PROMPT PREVIEWHelp me adjust my brand tone for customers in this emotional state [INSERT EMOTIONAL STATE, e.g., "frustrated with technical difficulties"]. While maintaining our core voice attributes [INSERT ATTRIBUTES], provide guidance on how to adapt our tone to show appropriate empathy and understanding.…
Creating Authentic Content↗
Builds a framework for keeping your brand voice intact during urgent or crisis communications.
PROMPT PREVIEWCreate a framework for maintaining our brand voice during urgent or crisis communications. Based on our voice attributes [INSERT ATTRIBUTES], show how we can adapt our tone to convey appropriate seriousness while still sounding like our brand. Include specific examples for different…
Creating Authentic Content↗
Adapts your tone for a specific scenario with three example responses at different tone levels.
PROMPT PREVIEWAct as a brand tone specialist. For the following communication scenario [INSERT SCENARIO, e.g., "Responding to a customer complaint about shipping delays"], help me maintain our core voice attributes [INSERT ATTRIBUTES] while adapting the tone appropriately. Provide 3 example responses showing different…
Social Media Strategy↗
Creates tone guidelines tailored to a specific channel while preserving brand consistency.
PROMPT PREVIEWAs a communication channel expert, help me develop tone guidelines for this specific channel [INSERT CHANNEL, e.g., "Instagram Stories"]. Based on our voice attributes [INSERT ATTRIBUTES], create a guide showing how our tone should adapt to this channel's unique characteristics while maintaining…
Understanding Your Local Audience↗
Creates guidelines for mirroring your audience's style while keeping your authentic voice.
PROMPT PREVIEWAs a linguistic mirroring expert, help me develop guidelines for appropriately mirroring our audience's communication style without mimicking them. Based on these examples of our audience's communication [INSERT EXAMPLES], create a framework showing how we can reflect their values and communication preferences…
Understanding Your Local Audience↗
Builds a persona focused on your audience segment's communication preferences and tone triggers.
PROMPT PREVIEWCreate a voice-focused persona for our target audience segment [INSERT SEGMENT DESCRIPTION]. Rather than a comprehensive biography, focus specifically on communication preferences: How does this persona prefer to receive information? What tone resonates with them? What vocabulary do they use? What irritates…
Creating Authentic Content↗
Develops a tone matrix showing how tone shifts across scenarios while keeping your core voice.
PROMPT PREVIEWHelp me create a comprehensive tone matrix for my brand. Based on my voice attributes [INSERT VOICE ATTRIBUTES] and these common communication scenarios we encounter [INSERT SCENARIOS], develop a matrix showing how our tone should adjust while maintaining our core voice. Include…
Understanding Your Local Audience↗
Analyzes customer communications to reveal how your audience prefers to be communicated with.
PROMPT PREVIEWAct as a communication preference analyst. Review these customer communications (reviews, support tickets, social comments) [INSERT CUSTOMER COMMUNICATIONS] and identify patterns in how our audience prefers to communicate and be communicated with. What vocabulary do they use? Do they prefer direct or…
Understanding Your Local Audience↗
Aligns your brand voice elements with the jobs your customers are trying to accomplish.
PROMPT PREVIEWAs a brand voice consultant, help me align our voice with our customers' jobs-to-be-done. Analyze these key customer jobs-to-be-done [INSERT JOBS-TO-BE-DONE] and recommend specific voice elements (vocabulary, sentence structures, metaphors) that would resonate with customers trying to accomplish these tasks.
Understanding Your Local Audience↗
Translates an empathy map into voice characteristics that resonate with customer needs.
PROMPT PREVIEWBased on this empathy map for our target customer [INSERT EMPATHY MAP DATA OR DESCRIPTION], suggest specific voice characteristics that would resonate with their needs, frustrations, and aspirations. Provide examples of how these voice elements would appear in different types of content.