The 5-Star Google Growth cover
The 5-Star Google Growth cover
Audio

The 5-Star Google Growth

$4.97

Explore how businesses ask for feedback and respond when a customer experience goes wrong. This five-episode audio collection covers review requests, timing, negative feedback and public customer conflicts. Use the topics to prepare team conversations about communication, service recovery and the processes that support an authentic customer feedback practice.

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Explore review requests and customer conflict responses

The 5-Star Google Growth groups five episodes around customer reviews and reputation-related communication. The titles address asking for reviews, developing a request protocol, responding to criticism and handling public customer conflicts.

Use the series as a starting point for discussing your own feedback process, with attention to the interaction between a request, the customer’s experience and the way your team responds.

The episodes

  • Ep.1 – How to Get More 5-Star Google Reviews (Without Begging or Bribing)
  • Ep.2 – Inside the Review Request Protocol That Actually Works
  • Ep.3 – Why Your Response to a Bad Review Matters More Than the Review Itself
  • Ep.4 – The Secret to Collecting Reviews Without Feeling Pushy
  • Ep.5 – What Smart Brands Do During Public Customer Conflicts
Format

Audio
Language

English

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