Scale Smarter with SOPs

Turn recurring work into clear operating procedures

The book follows the lifecycle of a standard operating procedure from selecting a process to sustaining its use. It examines how to capture steps, define responsibilities, test documentation, and collect feedback. Later chapters connect review and training with automation readiness and the systems needed as a business grows.

The emphasis on maintenance gives readers a view of SOPs as working documents, with measures and team input helping determine when instructions or the underlying process should be updated.

What you’ll find inside

• Process selection and documentation priorities
• Clear instructions and procedure testing
• Review cycles and performance information
• Training and team adoption
• Automation readiness and ongoing maintenance