Set up your profile and organize review management
The first guide covers the information and presentation choices involved in building a business profile, including location details, contact information, availability and visual assets. The second develops a review management process with assigned responsibilities, monitoring routines, response templates and approaches for different kinds of customer feedback.
Together, the two guides connect initial profile preparation with the ongoing work of listening and responding to customers.
What you’ll find inside
- The Complete Google Business Profile Setup
- Business type, location and contact details
- Hours, availability and profile presentation
- Managing and Responding to Profile Reviews
- Monitoring responsibilities and personalized response templates
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